Refund policy
Right to cancel – UniqueYou Ireland
1. Fourteen-day cancellation period
A consumer may cancel an online sales contract without giving a reason within 14 days after the consumer, or a nominated third party other than the carrier, acquires physical possession. If goods are delivered separately, the period begins on receipt of the last item, lot or piece.
2. How to cancel
Before the deadline, send an unequivocal statement:
- by email to info@uniqueyou.info;
- by post to ARTIS CEZARY BIELAS, os. Bór 13D, 34-400 Nowy Targ, Poland;
- by telephone on +48 506 794 405 (written confirmation is recommended for evidence); or
- through the Shop's continuously available online withdrawal function during the statutory cancellation period.
The online function is prominently displayed and remains continuously and easily accessible throughout the statutory cancellation period, including to customers who purchased without an account. It allows you to identify the contract, provide an email address and submit an unequivocal withdrawal statement through a final confirmation step. The Shop sends an acknowledgement without undue delay on a durable medium, stating the content of the notice and the date and time it was submitted. It is enough to send the notice before the period ends. The model form is optional.
Seller: ARTIS CEZARY BIELAS, Cezary Bielas, ul. Franklina Roosevelta 118, 41-800 Zabrze, Poland; correspondence, returns and complaints: os. Bór 13D, 34-400 Nowy Targ, Poland; email: info@uniqueyou.info; telephone: +48 506 794 405 (your operator's standard rate).
3. Returning the goods
Return goods without undue delay and no later than 14 days after notifying cancellation to: ARTIS CEZARY BIELAS, os. Bór 13D, 34-400 Nowy Targ, Poland. The deadline is met if dispatched before it expires. You bear the direct return cost. Cash-on-delivery returns are not accepted unless agreed in advance. Original packaging is not mandatory, but goods should be protected adequately.
4. Refund
For cancellation of the whole order, the Seller refunds all payments received, including the cost of the least expensive ordinary outbound delivery offered for that order. A surcharge for a more expensive delivery choice is not refunded. For a partial cancellation, outbound delivery is refunded only to the extent it would have been lower had the retained goods been the original order.
The refund is made without undue delay and no later than 14 days after receiving the notice, using the original means of payment unless another no-cost method is expressly agreed. The Seller may withhold it until receiving the goods or evidence that they were sent, whichever occurs first.
5. Handling and exceptions
You are liable only for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Statutory exceptions include goods made to your specifications or clearly personalised. An exception is disclosed before purchase where it applies; ordinary scarves are not automatically treated as sealed hygiene goods.








